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Dr Shaffer & Our Specialist Team

We’re proud to work with world-class clinicians who are experts at treating benign conditions with radiotherapy. You can expect outstanding care from our team, during your time with The Heel Pain Practice.

The Heel Pain Practice work with a team of world-class doctors and radiographers, who are leading experts in low-dose radiotherapy for the treatment of benign conditions.

Dr Richard Shaffer

Dr Shaffer is a trained Consultant Clinical Oncologist and specialist in treating brain tumours and skin, bladder and prostate cancers. He is a renowned expert in the field of radiotherapy treatment for benign conditions and is the UK Clinical Lead for Radiotherapy for skin and benign conditions at GenesisCare.

Dr Shaffer will be holding clinics at The Heel Pain Practice in Guildford, London and Nottingham, but will treat in any one of our 14 locations.

Dr Shaffer Headshot

Here for you

These are some of the different experts and support staff who make up our teams.

Your care will be led by a consultant oncologist who will work alongside our experienced team. Together they will manage your personalised treatment and care plan.

Therapy radiographer

Involved in radiotherapy planning scans, treatment planning and delivering radiotherapy. You’ll see them at every radiotherapy session.


Helps your oncologist plan your radiotherapy treatment while limiting damage to healthy tissues.


Measures the dose of radiation you receive during radiotherapy to ensure it is safe and as prescribed by your oncologist.

Patient administration officer

Responsible for all administration relating to your care and treatment, including dealing with funding and insurance.


Here to greet you, deal with any enquiries or changes to appointments.

GenesisCare staff in clinic reception

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